This website uses Google Analytics. Google Analytics uses so-called "cookies", text files that are stored on your computer
and that allow an analysis of the use of the website by you. You can deactivate the analysis at any time.     >> Privacy policy <<
Expressversand
30 Tage Geld-zurück-Garantie
Geprüft und zertifiziert

Privacy policy

Privacy statement

1) Information about the collection of personal data and contact details of the responsible persons

1.1 We are pleased that you are visiting our website and would like to thank you for your interest. In the following, we will inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 Responsible for the data processing on this website in the sense of the General Data Protection Regulation (GDPR) is Software Service 1A Limited & Co. KG, Bismarckstr. 7, 54292 Trier, Germany, Tel.: +49 (0) 651 / 360 891 19-0, Fax: +49 (0) 651 / 360 891 19-9, E-mail: info@buysoftwareonline.co.uk . The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

1.3 This website, for safety reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the responsible person), uses an SSL or TLS encryption. You can detect an encrypted connection from the string "https://" and the lock symbol in your browser line.

2) Data collection when visiting our website

If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymous form)

Processing is carried out in accordance with Art. 6 Para. 1 (f) GDPR on the basis of our legitimate interest in the improvement of the stability and functionality of our website. We do not pass on or otherwise use the data. However, we reserve the right to subsequently check the server log files if there are specific indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing according to Art. 6 Para. 1 (b) GDPR either for the execution of the contract or according to Art. 6 Para. 1 (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies will also be stored on your hard drive (cookies from third parties) when you visit our website. If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) First contact

Within the scope of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form, is apparent from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 (f) GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 Para. 1 (b) GDPR. Your data will be deleted after the final processing of your request, this is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided there are no legal obligations to retain data.

5) Data processing when opening a customer account and for contract processing

According to Art. 6 Para. 1 (b) GDPR, personal data will be collected and processed if you inform us of them to execute a contract or to open a customer account. You can see from the respective input forms which data is collected. A deletion of your customer account is possible at any time and can take place by a message to the aforementioned address of the responsible person. We store and use the data provided by you for contract processing. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data from our side was reserved, about which we inform you below accordingly.

6) Data processing for order processing

6.1 The personal data collected by us are passed on to the transport company commissioned with the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the framework of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of the data is Art. 6 Para. 1 (b) GDPR.

6.2 Use of payment service providers (payment services)

- BS PAYONE
If you choose a payment method of the payment service provider BS PAYONE (credit card), the payment will be processed by the payment service provider BS PAYONE GmbH, Lyoner Straße 9
60528 Frankfurt/Main, to whom we pass on the information you provide during the ordering process together with the information about your order in accordance with Art. 6 Para. 1 (b) GDPR. Your data will be passed on exclusively for the purpose of payment processing with the payment service provider PAYONE and only to the extent that it is necessary for this purpose.

- micropayment
If you choose a payment method of the payment service provider micropayment (prepayment, immediate transfer, direct debit) the payment shall be processed via the payment service provider micropayment GmbH, Scharnweberstrasse 69, 12587 Berlin, to whom we may send the information you provided during the ordering process, in addition to the information about your order according to Art. 6 Para. 1 (b) GDPR. The passing on of your data takes place exclusively for the purposes of payment processing with the payment service provider PAYONE and only to the extent that this is necessary for this purpose. At the following internet address you will find further information about the data protection regulations of giropay GmbH: https://www.micropayment.de/about/privacy/

- giropay
When paying via "giropay" or "paydirekt" the payment is processed via giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, to whom we may send the information you provided during the ordering process, in addition to the information you provided during the ordering process about your order. The passing on of your data takes place according to Art. 6 Para. 1 (b) GDPR exclusively for the purpose of payment processing and only to the extent that it is necessary for this purpose. Under the following internet address you will find further information about the data protection regulations of giropay GmbH: https://www.giropay.de/rechtliches/datenschutz-agb/.

- paypal
When paying via "paypal", payment will be processed via PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg, to which we will disclose your information communicated during the ordering process and the information about your order. The transfer of your data takes place in accordance with Art. 6 para. 1 lit. b DSGVO exclusively for the purpose of payment processing and only insofar as it is necessary for this purpose. For more information on the privacy policy of PayPal (Europe) S.à.r.l., see the following Internet address. & Cie. S.C.A. https://www.paypal.com/de/webapps/mpp/ua/privacy-full

6.3 Performance of creditworthiness checks

- CRIF Bürgel GmbH Karlsruhe
If we are to make advance payments (e.g. delivery on account), we reserve the right to carry out a creditworthiness check based on mathematical-statistical procedures in order to maintain a legitimate interest in determining the solvency of our customers. We transmit the personal data required for the credit assessment in accordance with Art. 6 Para. 1 (f) GDPR to the following service provider:
CRIF Bürgel GmbH
Kaiserstraße 217
76133 Karlsruhe
The creditworthiness information can include probability values (called score values). As far as score values are included in the result of the creditworthiness information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. The use the result of the creditworthiness check with regard to the statistical probability of default for the purpose of deciding on the establishment, performance or termination of a contractual relationship.
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to the aforementioned credit agency. However, we may still be entitled to process your personal data if this is necessary for the contractual payment processing.

7) Use of evaluation and quality seal graphics

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order.

This serves to safeguard our predominantly legitimate interests in an optimal marketing of our offer within the framework of a weighing of interests, Art. 6 Para. 1 (f) GDPR. The Trustbadge and the services advertised with it are an offer of the Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called up, the web server automatically saves a server log file which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after placing an order or if you have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.

8) Online marketing

Use of Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the offer of Google Ads to draw attention to our attractive offers with the help of advertising media (Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. We pursue with it the interest to show you advertisement which is of interest for you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ads ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and do not serve for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers can see the total number of users who clicked on their ad and who were redirect to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this use by turning off the Google conversion tracking cookie in your internet browser under user settings. They will then not be included in the conversion tracking statistics. We place Google Ads due to our legitimate interest in a targeted advertising according to Art. 6 Para. 1 (f) GDPR. In the context of the use of Google Ads, it may also be necessary to transmit personal data to the servers of Google LLC. in the USA.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US/European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Under the following internet address you will find further information about Google's privacy policy: https://www.google.com/policies/privacy/

You can permanently disable cookies for ad preferences by preventing them by making the appropriate settings in your browser software or by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de

Please note that if you have disabled the use of cookies, certain functions of this website may not be available or may only be available to a limited extent.

8.1) E-Mail marketing

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified at https://buysoftwareonline.co.uk/Contact-_-7.html or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

9) Web analytics services

Google (Universal) Analytics

Google Universal Analytics
This website uses Google Analytics, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States, where it may also be transmitted to servers of Google LLC.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymisation of the IP address by shortening and excludes a direct personal reference. By the extension your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases is the full IP address transmitted to a server of Google LLC.in the USA and shortened there. In these exceptional cases, such processing shall be carried out in accordance with Art. 6 Para. 1 (f) GDPR on the basis of our justified interest in the statistical analysis of user behaviour for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You may prevent the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent Google Analytics from collecting cookies from this site in the future (this opt-out cookie only works in this browser and only for this domain; to delete your cookies in this browser, you must click this link again): Disabling Google Analytics
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. When a page is accessed for the first time, the user is assigned a unique, permanent and anonymous ID, which is set across all devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The User ID does not contain any personal data and does not transmit such data to Google.
The collection and storage of data via the User ID can be revoked at any time with effect for the future. To do this, you must disable Google Analytics on all systems you use, such as another browser or your mobile device.
You can deactivate it using a Google browser plugin (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent Google Analytics from collecting cookies from this site in the future (this opt-out cookie only works in this browser and only for this domain; to delete your cookies in this browser, you must click this link again): Disabling Google Analytics
Further information about Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
Further information about Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376

10) Tools and miscellaneous

Google Maps

On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web service for displaying interactive maps in order to visually display geographical information. Using this service will show you our location and make it easier for you to reach us.

Already when calling up the subpages in which the Google Maps map is integrated, information about your use of our website (e.g. your IP address) is transmitted to and stored by Google where it may also be transmitted to servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account that you are logged in to or whether there is no user account. When you are logged in to Google, your information will be directly associated with your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 (f) GDPR on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or the demand-oriented design of Google websites. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

If you do not agree with the future transmission of your data to Google within the scope of the use of Google Maps, there is also the possibility to completely deactivate the web service of Google Maps by switching off the application JavaScript in your browser. Google Maps and thus also the map display on this website can then not be recipients.

You can view the Google terms of use at https://www.google.de/intl/de/policies/terms/regional.html, while the additional Google Maps terms of use can be found at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google's website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/

11) Rights of the data subject

11.1 The applicable data protection law grants you comprehensive rights (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:

  • Right to information in accordance with Art. 15 GDPR: In particular, you have a right of access to your personal data processed by us, the purposes for which it is processed, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected by us from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope and desired effects of such processing concerning you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR in the event of transfer of your data to third countries;
  • Right to rectification according to Art. 16 GDPR: You have the right to have any incorrect data concerning you corrected and/or your incomplete data stored by us completed without delay;
  • Right to deletion according to Art. 17 GDPR: You have the right to demand the deletion of your personal data if the requirements of Art. 17 para. 1 GDPR are met. However, this right shall not apply in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • Right to restrict the processing in accordance with Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the correctness of your data which you dispute is verified, if you refuse to delete your data due to unauthorised data processing and instead demand the restriction of the processing of your data, if you need your data for the assertion, exercise or defence of legal claims after we no longer need this data after purpose has been achieved or if you have lodged an objection due to reasons of your particular situation, as long as it is not yet known whether our legitimate reasons prevail;
  • Right to information pursuant to Art. 19 GDPR: If you have exercised your right to rectify, delete or restrict the processing of your personal data against the data controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, deletion or restriction, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients.
  • Right to data transferability in accordance with Art. 20 GDPR: You have the right to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transmission to another responsible person as far as this is technically feasible;
  • Right to revoke consents granted in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation;
  • Right to appeal according to Art. 77 GDPR: If you believe that the processing of your personal data is in breach of the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State in which you are located, at your place of work or at the place where the alleged infringement is alleged, without prejudice to any other administrative or judicial remedy.

11.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A WEIGHING OF INTERESTS ON THE BASIS OF OUR PREDOMINANTLY LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING GROUNDS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH THEIR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

12) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted if they are no longer required for contract fulfilment or contract initiation and/or if we do not continue to have a justified interest in further storage.